Frequently Asked Questions

🌹 Why Do Our Roses Last at Least 1 Year?

Our roses are 100% natural, carefully preserved with a revolutionary process that keeps them looking fresh and radiant for at least a year. Their soft texture and delicate beauty make it nearly impossible to tell them apart from freshly cut roses.

This unique German-developed preservation technique takes 109 careful steps and over 60 days to complete. It locks in the roses’ natural shape, color, and brightness. The preservation solutions are non-toxic, non-corrosive, non-carcinogenic, and safe for both people and the environment.

🌹 Care Instructions

To keep your roses beautiful for as long as possible:

• ❌ Do not water
• ❌ Avoid direct sunlight or strong lighting
• ❌ Do not remove roses from their box
• ✅ Keep at room temperature
• ✅ Remove dust gently with cold air from a hair dryer

Follow these simple steps, and your preserved roses will last at least 1 year!

🌹 Where Do Our Roses Come From?

Our roses are grown in Ecuador, the world’s premier rose-growing region. Thanks to the perfect combination of altitude (10,000 ft above sea level), year-round sunlight, and equatorial climate, Ecuadorian roses bloom larger and with longer stems than anywhere else in the world. That’s why we choose Ecuador for growing and preserving our roses.

🌹 What If My Rose Arrangement Arrives Damaged?

If your order arrives damaged or incorrect, please contact us right away with your order number. We’ll resolve the issue quickly and easily. Damaged or incorrect items are eligible for a full refund to your original payment method.

🌹 Do You Sell Fresh Roses Too?

Yes! Since Mother’s Day 2021, we’ve expanded our collection to include fresh roses as well.

🌹 Ordering & Customization

• When to Order: Same-day orders are possible, but we recommend placing your order at least one day in advance.
• Chocolates: Add chocolates to any arrangement—just let us know which one.
• Balloons: We can also include balloons in your order. Simply request a quote through WhatsApp.

✨ Preserved or fresh, our roses are designed to bring joy and elegance to your special moments.